{"id":9,"date":"2023-03-03T21:18:47","date_gmt":"2023-03-03T21:18:47","guid":{"rendered":"http:\/\/k-beautyci.com\/?page_id=9"},"modified":"2023-05-03T12:41:53","modified_gmt":"2023-05-03T12:41:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/k-beautyci.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-511de42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"511de42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0c88e19\" data-id=\"0c88e19\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ac14bc elementor-widget elementor-widget-heading\" data-id=\"3ac14bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMPLAINTS &amp; REFUNDS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3601010 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3601010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98b156a elementor-widget elementor-widget-toggle\" data-id=\"98b156a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1601\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1601\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment puis-je vous renvoyer quelque chose ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1601\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1601\"><p>Nous n'offrons pas de remboursement et n'acceptons pas les retours et\/ou les \u00e9changes, sauf pour les colis endommag\u00e9s (au point de livraison) ou perdus.<\/p>\n<p>Nous vous conseillons vivement d'inspecter attentivement votre colis \u00e0 la livraison afin de vous assurer que les articles sont intacts.<\/p>\n<p>Dans le cas improbable o\u00f9 l'article command\u00e9 serait endommag\u00e9 ou incomplet, veuillez nous contacter dans les 24 \u00e0 48 heures par t\u00e9l\u00e9phone, WhatsApp ou e-mail.<\/p>\n<p>Si votre colis est perdu pendant le transport, vous serez inform\u00e9 rapidement de cette situation d\u00e8s que nous en aurons pris connaissance.<\/p>\n<p>D\u00e8s r\u00e9ception de cette notification, nous proc\u00e9derons imm\u00e9diatement \u00e0 la r\u00e9paration du probl\u00e8me. Si, apr\u00e8s 5 jours ouvrables \u00e0 compter de la date de notification, votre colis est toujours introuvable, un remboursement sera effectu\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a13354 elementor-widget elementor-widget-spacer\" data-id=\"3a13354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e163520 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e163520\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-5357b94\" data-id=\"5357b94\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-190c131 elementor-widget elementor-widget-heading\" data-id=\"190c131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VEUILLEZ NOTER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99c5d3c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"99c5d3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdae7c6 elementor-widget elementor-widget-text-editor\" data-id=\"bdae7c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous ne livrons pas pendant les jours f\u00e9ri\u00e9s et les dimanches. Les d\u00e9lais indiqu\u00e9s ne sont que des estimations, les livraisons pouvant \u00eatre effectu\u00e9es plus t\u00f4t ou, dans de tr\u00e8s rares cas, plus tard que pr\u00e9vu. Si vos articles ne sont pas livr\u00e9s dans les d\u00e9lais pr\u00e9vus, n'h\u00e9sitez pas \u00e0 nous appeler ou \u00e0 nous envoyer un e-mail ; nous ferons tout pour y rem\u00e9dier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-986daab\" data-id=\"986daab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-221d628 elementor-widget elementor-widget-heading\" data-id=\"221d628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATIONS SUR L'EXP\u00c9DITION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6812202 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6812202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73c5ca3 elementor-widget elementor-widget-toggle\" data-id=\"73c5ca3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1211\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 livrez-vous ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1211\"><p>Nous livrons actuellement dans tout Abidjan.\u00a0<\/p>\n<p>Les frais d'exp\u00e9dition sont calcul\u00e9s au moment du paiement.\u00a0<\/p>\n<p>Le co\u00fbt peut varier en fonction du poids des envois et du lieu de livraison.<\/p>\n<p>Estimation de la livraison<\/p>\n<table>\n<tbody>\n<tr>\n<td>LOCATION<\/td>\n<td>Arriv\u00e9e pr\u00e9vue<\/td>\n<\/tr>\n<tr>\n<td>Abidjan<\/td>\n<td>\u00a01 \u00e0 2 jours ouvrables<\/td>\n<\/tr>\n<tr>\n<td>Autres r\u00e9gions de la C\u00f4te d'Ivoire<\/td>\n<td>7-10 jours ouvrables<\/td>\n<td>\u00a0<\/td>\n<\/tr>\n<tr>\n<td>Hors C\u00f4te d'Ivoire<\/td>\n<td>10-15 jours ouvrables<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03a2b3c elementor-widget elementor-widget-spacer\" data-id=\"03a2b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cf0c633 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf0c633\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7ac671f\" data-id=\"7ac671f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e78570a elementor-widget elementor-widget-heading\" data-id=\"e78570a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BESOIN D'AIDE ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de94548 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"de94548\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5290f6d elementor-widget elementor-widget-text-editor\" data-id=\"5290f6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contactez-nous \u00e0 l'adresse support@k-beautyci.com pour toute question relative aux remboursements et aux retours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>COMPLAINTS &#038; REFUNDS How do I return something to you ? We do not offer refunds or accept returns and\/or exchanges except for damaged (at the point of delivery) or lost parcels. We urge you to carefully inspect your package upon delivery to ensure the items are intact. In the unlikely event that the item(s) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"blocksy_meta":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":6,"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":1052,"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/pages\/9\/revisions\/1052"}],"wp:attachment":[{"href":"https:\/\/k-beautyci.com\/fr\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}